Last updated: February 26, 2026
1. Introduction
CutArc ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our Service.
2. Information We Collect
2.1 Account Information
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Password (stored securely using bcrypt hashing)
2.2 Usage Information
- Projects and designs you create
- Export history and feature usage
- Settings and preferences
2.3 Technical Information
- IP address (for security and rate limiting)
- Browser and device information (for compatibility)
- Session data (for authentication)
3. How We Use Your Information
- Provide the Service: Process your designs and generate G-code
- Account Management: Authentication, password recovery, and security
- Communication: Service updates, security alerts, and support
- Improvement: Analyze usage patterns to improve the Service
- Security: Detect and prevent fraud and abuse
4. Data Storage and Security
- Data is stored on secure servers with encryption at rest
- Passwords are hashed using industry-standard bcrypt
- All connections use HTTPS encryption
- We implement rate limiting and intrusion detection
- Regular backups ensure data availability
5. Data Sharing
We do NOT sell your personal information. We may share data only:
- With service providers who assist in operating the Service (hosting, email)
- When required by law or to protect our rights
- In connection with a business transfer (merger, acquisition)
6. Your Rights
You have the right to:
- Access: Download all your data via Profile > Export My Data
- Correction: Update your account information at any time
- Deletion: Delete your account and all associated data
- Portability: Export your projects and settings
7. Cookies, Local Storage, and Third-Party Services
We use:
- Authentication tokens: To keep you logged in
- Local storage: To save your preferences and auto-save projects
- Session cookies: For security and functionality
- Google Analytics: To understand how visitors use our site and improve the experience. Google Analytics may set cookies to collect anonymous usage data. Learn more at Google's privacy policy.
- Google AdSense: To display relevant advertisements that help keep CutArc free. AdSense may use cookies to serve ads based on your browsing history. You can opt out of personalized ads at Google Ad Settings.
8. Data Retention
- Account data is retained while your account is active
- Upon account deletion, data is permanently removed within 30 days
- Backups are retained for up to 90 days for disaster recovery
9. International Users
The Service is hosted in the United States. By using the Service, you consent to data transfer to the US. We comply with applicable data protection regulations including GDPR for EU users.
10. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or Service notification. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or to exercise your rights, please reach out through our contact form.